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Download talking parents app

You will not be able to start communicating through our service until the other parent creates an account of their own. Once the other parent signs up, our service will match your account with theirs and activate them. You will receive an automatic email notification from our system when that happens. As far as we are concerned, there is no right or wrong way to use Talking Parents. We encourage parents, lawyers, and courts to be creative and use Talking Parents however they like to fit the circumstances of each case or relationship best. Before your account is matched with your co-parent, you can update any of the information that you provided at the time of sign up including data entered for your co-parent. You can also send an email invitation to join Talking Parents. Sign in to your unmatched account at Talking Parents to edit this information. Once your account is matched, you will be unable to edit or change any of the information associated with your co-parent's account. However, you can still update your account information at any time in the My Info area once you log in. Our system occasionally requires a human administrator to verify a match before the accounts are activated. This action can cause a delay of up to several hours, depending on the circumstances. If you believe the other parent has signed up, but your accounts have not been activated after one day, then please Contact Us. Please be sure to enter your address entirely and correctly each time. If you are still unable to sign in, please try to reset your password. If you do not receive the password reset email right away, please double check your email’s spam and junk folders. Also, be sure to add noreply@to your email’s contacts list before trying again. Currently, the only way to see when a calendar event has been viewed, edited, or deleted is to obtain a copy of your Calendar Record. You can do this anytime by signing in to your account at Talking Parents with any web browser, including the one on your phone. Navigate to Records -Unfortunately, like any other form of digital, written communication, we cannot prevent our users from sharing their account information with others. We also can not accurately pinpoint where a user is accessing our service from or what device they are using. This kind of digital data is not always accurate and is easy to manipulate. If you think the other parent may be allowing someone else to post messages for them, then we recommend you create a new message addressing your concerns and requesting that the other parent change their account password and cut off access to any other users. If you think the other parent may be acting in violation of a court order, then we recommend that you consult with an attorney or the court itself. Once a message is successfully posted, both users have equal and immediate access to it. Messages are not really “sent” to the other parent in the same way they are with email. You can think of Talking Parents as a shared whiteboard that each parent can write on. Talking Parents maintains the whiteboard, so both parents have equal access to the exact same record at all times. We do send an email notification when a parent has a new message to view, but that reminder does not contain any part of the message itself. You will know when the other parent first views your messages because that view information will be logged within your message even if they do not post a reply. If you do not have a phone number saved to your account or no longer have access to the phone number or email address associated with your account, please Contact Us, and we will help you regain access to your account. Talking Parents is based in Florida, United States. Our website and Messaging service are available to users all over the world. Users can access our website from any internet-connected device. App availability is dependent upon the Apple and Google Play Store in your country. Accountable Calling℠ is available in the US and Canada. If you are a Premium user and cannot place a call, ensure that your phone number has been verified and you have Recorded Calling enabled in your Account Settings. To get started with Accountable Payments℠, follow the steps below. Verify Your Identity Complete the Verify Identity form in Accountable Payments. If you are still unable to place a call, please Contact Us. Additional minutes can be purchased from the web or mobile apps. This confirmation process can be immediate or ask for additional information. All Talking Parents users with a verified phone number and enabled Recorded Calling can receive calls. View Pricing for more details Pending Match means that your account has not been matched with your co-parent and activated. If additional information is required, you will be prompted to complete a more detailed identification form. Watch this video to learn more about matching accounts. You can not start communicating through Talking Parents until your co-parent creates an account. Once the other parent signs up, your accounts will be matched, and you will receive an email notification that your account is activated and you can begin communicating. If you know your co-parent's email address or mobile phone number you can send them an Invitation Code to easily match with your account. However, your other parent does not need to receive an invitation from us to sign up. They can create an account without an email invitation. To send the invitation via email: Currently, all Talking Parents communications are limited to just two participants. We plan to expand our service to allow for more than two participants on a single record, but for now, once you obtain your PDF Record, it can easily be emailed or printed and shared with another party. Unfortunately, there isn’t anything we can do to compel the other parent to sign up. If you are permitted to have such contact, then you may want to try reminding the other parent to sign up. If you think the other parent may be acting in violation of a court order by not signing up, then we recommend you consult with a qualified local attorney or the court itself. If you need to communicate with different co-parents about different children, you are welcome to create as many Talking Parents accounts as you need. However, you will need to use a different email address for each account. If you have a court requirement to check your account at certain times or intervals, then to be safe, you may want to create a new message called “Checking In” and inform the other parent that you will be checking your account per the court order. If there are no new messages for you to view or you do not need to post any messages for the other parent, then you can simply send a message to document your check-in. Each message that is sent records the time and date it is submitted and should serve as proof of your compliance with any court order to use our service. Due to the secure nature of our service, we cannot delete user information or user accounts. However, when a parent no longer wants or needs to use our service—either permanently or temporarily—we recommend taking the following actions: By following these steps, you will be able to access your complete record at any time in the future if you need to. You can also quickly begin using our service in the future if you change your mind. Unfortunately, there is not much we can do to compel a parent to use our service in a constructive, positive manner or to abide by a court order. We always recommend parents first attempt to address any specific concerns with the other parent through our service, thereby documenting their attempts to be cooperative and resolve issues. If you think the other parent may be acting in violation of a court order, we suggest you contact your attorney. Access to our i Phone and Android mobile apps require a Standard or Premium account. However, if you do not want to pay for an upgraded account, you can still access your Free account at Talking Parents from any browser. There is no registration or fee to use the Free plan. The only time Free users need to pay is when they order Records or set up Text Notifications. Most users only need to purchase records when they are involved in legal proceedings. If an issue or error is related to the user’s device, browser, internet connection, email provider, program, app, printer, or any other variable beyond our control, then a refund will not be given. If the user cannot or will not provide adequate proof of the issue or error, then the user will not be entitled to a refund. Any payments processed by the Apple App Store, including Standard and Premium account payments, must be canceled through the user’s Apple account. We do not have access to users' Apple account, and therefore, we cannot cancel these payments or issue any refund for these fees. Refund requests for payments made through the Apple App Store must be submitted directly to Apple. Attached files are available for download for seven days for users on a Free plan, at which point they are archived. If a user needs to regain access to their archived files, then they can do so anytime by upgrading to a Standard or Premium plan. While your Messaging Record includes the details of every file upload and download, it does not include the attached files themselves. Because we allow parents to share a wide variety of file types and formats—including audio and video files—it would be impossible for our printed records to include all shared files accurately. At this point, if you need an attached file and you do not have a copy saved somewhere else, then you will need to go back to the conversation where it was attached and re-download the file. Keep in mind; you can regain access to all archived attachments anytime by upgrading to a Standard or Premium Plan. Electronically Certified PDF Records are .99 USD (or free with a Standard or Premium account). This purchase gives you 24 hours to access your PDF Records. Follow the steps below to obtain a copy of your PDF Records: Our service does not allow you to alter your record by rearranging your messages. Every message is assigned a subject by the parent who created it. They are presented in their entirety with nothing left out and arranged chronologically based on the most recent activity. Please Contact Us and let us know you are a victim of domestic violence, we will send a copy of your record to the email address associated with your account. Please allow up to two business days to process this request. PDF Records All PDF Record purchases are final and non-refundable unless there is an issue with our service that prevents the user from obtaining the record or a technical error with the record itself. Issues or errors must be related to our service or the record itself, and not the user’s device, browser, email, PDF viewer, printer, or any other variables beyond our control. If we can resolve the issue promptly, then the user will not be entitled to a refund. Printed Records All Printed Record purchases are final and non-refundable unless our own error prevents delivery of the record, or the record itself is flawed in some way due to our own actions Create Tabs within your Info Library to organize your Cards. You can also use the search and filters options to easily locate Cards within your Info Library. A Standard or Premium subscription is required to create cards in the Info Library (see full pricing details here). Free users can see any cards that have been created and shared with them. We understand that co-parenting requires a lot of shared coordination and communication. To minimize important details getting lost in messages or forgotten after a call, we have created the Info Library. This is essentially a collection of cards or sticky notes that you can send to your co-parent with the things that matter. Info Library card ideas: To resolve this issue, edit the Card from Shared to Private. By doing this, it will no longer appear in your co-parent's Info Library. However, once a Card has been shared with your co-parent, the information within that card at the time, will be permanently a part of your co-parent's Info Library Record. Sometimes i Tunes will fail to send notice to your device that your payment has been processed until you select this option. You should be able to find all of your previous subscription and purchase information through your i Tunes account. There you can determine if your automatic payment to us failed. If you do not know how to view your i Tunes subscriptions, read these instructions. You will not be able to start communicating through our service until the other parent creates an account of their own. Once the other parent signs up, our service will match your account with theirs and activate them. You will receive an automatic email notification from our system when that happens. As far as we are concerned, there is no right or wrong way to use Talking Parents. We encourage parents, lawyers, and courts to be creative and use Talking Parents however they like to fit the circumstances of each case or relationship best. Before your account is matched with your co-parent, you can update any of the information that you provided at the time of sign up including data entered for your co-parent. You can also send an email invitation to join Talking Parents. Sign in to your unmatched account at Talking Parents to edit this information. Once your account is matched, you will be unable to edit or change any of the information associated with your co-parent's account. However, you can still update your account information at any time in the My Info area once you log in. Our system occasionally requires a human administrator to verify a match before the accounts are activated. This action can cause a delay of up to several hours, depending on the circumstances. If you believe the other parent has signed up, but your accounts have not been activated after one day, then please Contact Us. Please be sure to enter your address entirely and correctly each time. If you are still unable to sign in, please try to reset your password. If you do not receive the password reset email right away, please double check your email’s spam and junk folders. Also, be sure to add noreply@to your email’s contacts list before trying again. Currently, the only way to see when a calendar event has been viewed, edited, or deleted is to obtain a copy of your Calendar Record. You can do this anytime by signing in to your account at Talking Parents with any web browser, including the one on your phone. Navigate to Records -Unfortunately, like any other form of digital, written communication, we cannot prevent our users from sharing their account information with others. We also can not accurately pinpoint where a user is accessing our service from or what device they are using. This kind of digital data is not always accurate and is easy to manipulate. If you think the other parent may be allowing someone else to post messages for them, then we recommend you create a new message addressing your concerns and requesting that the other parent change their account password and cut off access to any other users. If you think the other parent may be acting in violation of a court order, then we recommend that you consult with an attorney or the court itself. Once a message is successfully posted, both users have equal and immediate access to it. Messages are not really “sent” to the other parent in the same way they are with email. You can think of Talking Parents as a shared whiteboard that each parent can write on. Talking Parents maintains the whiteboard, so both parents have equal access to the exact same record at all times. We do send an email notification when a parent has a new message to view, but that reminder does not contain any part of the message itself. You will know when the other parent first views your messages because that view information will be logged within your message even if they do not post a reply. If you do not have a phone number saved to your account or no longer have access to the phone number or email address associated with your account, please Contact Us, and we will help you regain access to your account. Talking Parents is based in Florida, United States. Our website and Messaging service are available to users all over the world. Users can access our website from any internet-connected device. App availability is dependent upon the Apple and Google Play Store in your country. Accountable Calling℠ is available in the US and Canada. If you are a Premium user and cannot place a call, ensure that your phone number has been verified and you have Recorded Calling enabled in your Account Settings. To get started with Accountable Payments℠, follow the steps below. Verify Your Identity Complete the Verify Identity form in Accountable Payments. If you are still unable to place a call, please Contact Us. Additional minutes can be purchased from the web or mobile apps. This confirmation process can be immediate or ask for additional information. All Talking Parents users with a verified phone number and enabled Recorded Calling can receive calls. View Pricing for more details Pending Match means that your account has not been matched with your co-parent and activated. If additional information is required, you will be prompted to complete a more detailed identification form. Watch this video to learn more about matching accounts. You can not start communicating through Talking Parents until your co-parent creates an account. Once the other parent signs up, your accounts will be matched, and you will receive an email notification that your account is activated and you can begin communicating. If you know your co-parent's email address or mobile phone number you can send them an Invitation Code to easily match with your account. However, your other parent does not need to receive an invitation from us to sign up. They can create an account without an email invitation. To send the invitation via email: Currently, all Talking Parents communications are limited to just two participants. We plan to expand our service to allow for more than two participants on a single record, but for now, once you obtain your PDF Record, it can easily be emailed or printed and shared with another party. Unfortunately, there isn’t anything we can do to compel the other parent to sign up. If you are permitted to have such contact, then you may want to try reminding the other parent to sign up. If you think the other parent may be acting in violation of a court order by not signing up, then we recommend you consult with a qualified local attorney or the court itself. If you need to communicate with different co-parents about different children, you are welcome to create as many Talking Parents accounts as you need. However, you will need to use a different email address for each account. If you have a court requirement to check your account at certain times or intervals, then to be safe, you may want to create a new message called “Checking In” and inform the other parent that you will be checking your account per the court order. If there are no new messages for you to view or you do not need to post any messages for the other parent, then you can simply send a message to document your check-in. Each message that is sent records the time and date it is submitted and should serve as proof of your compliance with any court order to use our service. Due to the secure nature of our service, we cannot delete user information or user accounts. However, when a parent no longer wants or needs to use our service—either permanently or temporarily—we recommend taking the following actions: By following these steps, you will be able to access your complete record at any time in the future if you need to. You can also quickly begin using our service in the future if you change your mind. Unfortunately, there is not much we can do to compel a parent to use our service in a constructive, positive manner or to abide by a court order. We always recommend parents first attempt to address any specific concerns with the other parent through our service, thereby documenting their attempts to be cooperative and resolve issues. If you think the other parent may be acting in violation of a court order, we suggest you contact your attorney. Access to our i Phone and Android mobile apps require a Standard or Premium account. However, if you do not want to pay for an upgraded account, you can still access your Free account at Talking Parents from any browser. There is no registration or fee to use the Free plan. The only time Free users need to pay is when they order Records or set up Text Notifications. Most users only need to purchase records when they are involved in legal proceedings. If an issue or error is related to the user’s device, browser, internet connection, email provider, program, app, printer, or any other variable beyond our control, then a refund will not be given. If the user cannot or will not provide adequate proof of the issue or error, then the user will not be entitled to a refund. Any payments processed by the Apple App Store, including Standard and Premium account payments, must be canceled through the user’s Apple account. We do not have access to users' Apple account, and therefore, we cannot cancel these payments or issue any refund for these fees. Refund requests for payments made through the Apple App Store must be submitted directly to Apple. Attached files are available for download for seven days for users on a Free plan, at which point they are archived. If a user needs to regain access to their archived files, then they can do so anytime by upgrading to a Standard or Premium plan. While your Messaging Record includes the details of every file upload and download, it does not include the attached files themselves. Because we allow parents to share a wide variety of file types and formats—including audio and video files—it would be impossible for our printed records to include all shared files accurately. At this point, if you need an attached file and you do not have a copy saved somewhere else, then you will need to go back to the conversation where it was attached and re-download the file. Keep in mind; you can regain access to all archived attachments anytime by upgrading to a Standard or Premium Plan. Electronically Certified PDF Records are .99 USD (or free with a Standard or Premium account). This purchase gives you 24 hours to access your PDF Records. Follow the steps below to obtain a copy of your PDF Records: Our service does not allow you to alter your record by rearranging your messages. Every message is assigned a subject by the parent who created it. They are presented in their entirety with nothing left out and arranged chronologically based on the most recent activity. Please Contact Us and let us know you are a victim of domestic violence, we will send a copy of your record to the email address associated with your account. Please allow up to two business days to process this request. PDF Records All PDF Record purchases are final and non-refundable unless there is an issue with our service that prevents the user from obtaining the record or a technical error with the record itself. Issues or errors must be related to our service or the record itself, and not the user’s device, browser, email, PDF viewer, printer, or any other variables beyond our control. If we can resolve the issue promptly, then the user will not be entitled to a refund. Printed Records All Printed Record purchases are final and non-refundable unless our own error prevents delivery of the record, or the record itself is flawed in some way due to our own actions Create Tabs within your Info Library to organize your Cards. You can also use the search and filters options to easily locate Cards within your Info Library. A Standard or Premium subscription is required to create cards in the Info Library (see full pricing details here). Free users can see any cards that have been created and shared with them. We understand that co-parenting requires a lot of shared coordination and communication. To minimize important details getting lost in messages or forgotten after a call, we have created the Info Library. This is essentially a collection of cards or sticky notes that you can send to your co-parent with the things that matter. Info Library card ideas: To resolve this issue, edit the Card from Shared to Private. By doing this, it will no longer appear in your co-parent's Info Library. However, once a Card has been shared with your co-parent, the information within that card at the time, will be permanently a part of your co-parent's Info Library Record. Sometimes i Tunes will fail to send notice to your device that your payment has been processed until you select this option. You should be able to find all of your previous subscription and purchase information through your i Tunes account. There you can determine if your automatic payment to us failed. If you do not know how to view your i Tunes subscriptions, read these instructions.

date: 25-Aug-2021 22:02next


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